All of FracTEL’s supported phones includes a conference feature which allows you to instantly connect with two or more other parties on one phone call.

Program your account to ring multiple devices – at the same time or in order, so you can stay connected and never miss a call.

Define a logical grouping of phones that ring together. You can associate a ring group with telephone number, Speed Dial, or Auto-attendant option.

Queue and manage incoming calls and define a group of Agents that will service them in the order they are received. You have full control, including the music or message that is played while your callers wait.

Set the area code for an extension and dial local numbers with the last seven digits.

When you “park” a call, the system announces a parking “spot”. You can then pick it up from another extension by dialing the designated “spot”.

Easily define one or more groups of extensions that can be dialed for broadcasting audio announcements.

Select from several musical programs to play for your callers when they are placed on hold, or upload your own music or marketing message.

When you need to silence all distractions, Do Not Disturb automatically forwards your calls or sends them to voicemail.

In the unlikely event that prevents FracTEL from routing calls to your phones, we will reroute them to a backup number or service of your choice.