There are a few probable reasons why you might still be using a landline for your business. You may think your current phone system is working just fine or maybe you’re worried about the expense of switching from a landline to VoIP (Voice over Internet Protocol). And of course, maybe it’s just that VoIP just seems so new and complicated. But here’s the thing; VoIP has been around for more than 20 years and is more dependable and easier to use than ever before.
If you haven’t yet switched to VoIP because it seems too complicated or expensive, it’s time to take a deeper look at how VoIP and a cloud-based phone system can transform your company.
Here are 5 signs that it’s time to make the switch from a landline to VoIP.
1. Your Business is Growing
Traditional landline phone systems can be difficult to scale to the needs of a growing business. Traditional PBX has limitations with a fixed number of lines and ports, which means adding more lines and purchasing new equipment. However, with VoIP, you have a cloud-based phone system to which can easily add more employees without having to purchase expensive equipment.
2. Frustrated Customers
If your customers are frustrated by constantly getting a busy signal when they call, having their calls dropped or waiting on hold, only to be picked up by the wrong person, it’s time to switch from a landline to VoIP. A VoIP phone system, with features such as auto-attendant or interactive voicemail, allows your customers to contact your business and their intended party quickly and easily.
3. You Have a Mobile Workforce
When you have employees working remotely from home or located around the world, a traditional landline system makes it impossible to use your business number for contact with clients. A VoIP system makes it easy for these employees to access your business phone system from any location and to be reached by clients as needed.
4. Your Phone System Isn’t Cost Effective
Between equipment costs, long distance calling and mobile bills, a business phone system with a traditional landline can be very costly. Making the switch from a landline to VoIP reduces these costs significantly. There’s no need to frequently update your phone system equipment, and long-distance charges will become a thing of the past. It also allows options for creating bring your own device (BYOD) policies that can integrate your employees’ devices to cut down on mobile costs.
5. Supporting Your Phone System is Too Time-Consuming
When you have a landline PBX system, it needs to be maintained by in-house staff or your IT department. Having to maintain an aging phone system takes your staff away from other important duties. Switching to VoIP eliminates the time spent keeping your phone system up and running.
FracTEL is setting the standard for easy set-up, call quality, and reliability that reduces IT support needs. We offer seamless onboarding, robust collaboration features and scalable communications solutions that help you focus on growing your business. Learn how a switch from a landline to VoIP can benefit your business by contacting FracTEL for more information.
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