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Posts

FracTEL 2016 Holiday Schedule

December 24, 2016/in /by FracTEL Content

As we take time to celebrate the season, FracTEL offices will be closed from Monday, December 26th 2016 through Friday, December 30th, 2016.

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

 For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.

Thank you and have a great holiday season, 

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/12/FracTEL-Holiday-2017_500x300.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-12-24 18:47:112016-12-24 18:47:32FracTEL 2016 Holiday Schedule

Hurricane Matthew Update #3

October 10, 2016/in /by FracTEL Content

FracTEL 100% Operational After Hurricane Matthew

As the remnants of Hurricane Matthew headed out into the North Atlantic, the FracTEL team along with other residents of the East Coast are heading back to their homes to survey the damage and begin the process of returning to normalcy. The Space Coast, where our headquarters is located, was spared the worst of the damage through a combination of fortunate events – low tide, last minute change of track, eye wall reorganization  – however, our neighbors to the north in St. Augustine were not so fortunate. Flood and wind damage there is severe. While a widespread catastrophe was avoided, many families and businesses are suffering and power and water are still being restored in communities along the coast. Overall, the impact of the storm on the US was far less destructive than it could have been, but the damage in other areas was severe, with Haiti particularly hard hit.

The good news for FracTEL is that our network maintained 100% uptime for all services through the storm and we were able to support business continuity for our customers. At this time, our offices are open and we remain 100% operational. The fact that our technology has helped in a small way to minimize the impact of this disaster is gratifying.

We know that many, including some of our customers, are still struggling to repair damage and return to normalcy. Our thoughts are with you, and we will be doing everything we can to assist in this stressful time.

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/10/sunnyday.png 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-10-10 11:10:052017-04-05 21:50:01Hurricane Matthew Update #3

Hurricane Matthew Update #2

October 7, 2016/in /by FracTEL Content

FracTEL Weathers Hurricane Matthew

While millions remain in harms way from a very dangerous Hurricane Matthew, the worst appears to be past for FracTEL. The storm moved through the Space Coast early Thursday morning, with the eye wall – where the most dangerous winds occur – passing within 30 miles of our offices.

We are no longer concerned for the worst, but now the next, and almost as difficult, phase begins – waiting for news and return to normalcy. Power is out for many areas and access to the barrier island where our headquarters is located remains restricted. It will likely be several more hours before we have a full report on the status of our facilities and likely even longer before we can get full access.

There is much good news, but the best is that the FracTEL network performed flawlessly. Network uptime has remained 100% for the duration of the event and, based on support ticket activity, almost all of our valued customers have so far weathered the storm with minimal disruption.

We continue to be concerned for those who remain in harms way and it will be several more days before the threat from Matthew is behind us. Occasions like this do not pass without reflection on those things in life that we value the most, and how quickly and arbitrarily it can all be taken away. Treasure your loved ones and care for each other.

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/10/MATTHEW_2.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-10-07 11:41:042016-10-07 11:43:02Hurricane Matthew Update #2

Hurricane Matthew Update #1

October 6, 2016/in /by FracTEL Content

FracTEL is Prepared for a Major Hurricane

It now appears likely that Florida’s East Coast will be severely impacted by Hurricane Matthew. The storm is currently classified as a Category 4 hurricane with 140mph winds, and is anticipated to maintain current strength as it approaches Florida. Projections show it passing perilously close to the Space Coast and possibly making landfall in the area. As of 3:00PM yesterday, the barrier islands of Brevard County – where our headquarters is located – are under a mandatory evacuation order, so our offices will be closed Thursday 10/6 and Friday 10/7. We hope to resume business as usual on Monday morning. In the meantime, the FracTEL team is leveraging our cloud-based infrastructure to work remotely in support of our customers – especially those based in areas affected by the storm.

The FracTEL team has endured severe tropical weather before, and we are prepared. Our experience with natural disasters has been a profound influence on the architecture and deployment of our network, and it was explicitly designed to withstand events like this one. FracTEL facilities and network components are all triple redundant and none are located in Florida, so no network impact is anticipated. Currently, all FracTEL services are 100% functional and are expected to remain so for the duration of the event. However, there may be some delays with non-essential activities such as billing and LNP processing while we focus on critical requests.

At times like these, our thoughts turn to the well being of our families, friends and valued customers who are affected by this calamity. Please know that our thoughts are with you, and that we stand ready to assist you in any way we can.

Above all, PLEASE STAY SAFE!

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/10/MATTHEW_1.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-10-06 13:36:482016-10-06 13:40:57Hurricane Matthew Update #1

Preparing for Hurricane Matthew

October 4, 2016/in /by FracTEL Content

It’s Time to Prepare!

We don’t know for sure whether Hurricane Matthew will affect the East Coast, but at this time it appears that residents should prepare.  We also aren’t sure how powerful it will be when it arrives. One thing we can be sure of is that the triple redundant FracTEL network will be safe and will remain 100% fully functional regardless of Hurricane Matthew’s impact.

As a precaution, we would like to offer some guidance on how to prepare for the storm, and to suggest some options for configuring your FracTEL phone system so that your customers can keep in contact with you in the event that you are forced to evacuate, or if there is a loss of internet or power at your facility. Always remember that you can contact the FracTEL support team with an email to support@fractel.net for assistance with setting up failover routing to an alternate location or to your mobile devices.

FracTEL Provides Business Continuity

One of the biggest benefits of the FracTEL Cloud-Based architecture is that all inbound phone calls route to one of our triple redundant data centers before being forwarded to your facility. This allows you to program failover options so that if we are unable to connect calls to your FracTEL phone for any reason, the call can be forwarded to another location – to your mobile devices, to an answering service, or any other way you want to handle them.

An additional benefit of the FracTEL Cloud PBX system is that your extension moves with your device. If you need to relocate temporarily to another office or work from home, you can take your phone with you and it will function properly as long as it has a working internet connection.

Another great capability facilitated by Cloud PBX is the option to configure an auto-attendant with a recorded greeting that will let your customers know about the pending storm, how it might affect your business, and provide them with information and updates as the situation evolves.

If you don’t have it already, this might also be a good time to install the FracTELfone app on your Android or iOS smartphone. You can use the FracTELfone App to make and receive calls as if you are calling from your desk phone in your office. You can also check your office voicemail.

Preparing Your Office for the Storm

Here are some general tips for preparing your business for a storm:

  • Ensure you have an up-to-date local backup of your computer(s).  You can use Windows Backup in Windows 7 or 10, or Time Machine on a Mac.
  • Move sensitive electronics away from windows or any location that might be exposed to water penetration.
  • Perform a software and data inventory on your computer (list programs you have installed, confirm backup and restore procedures, etc.)
  • Confirm you have your passwords in order.
  • Perform a Home / Business Video Inventory for insurance purposes.  This is easiest to film and narrate on your smart phone, and will show all of your electronics and equipment in their current condition.
  • Make sure laptops and cell phones are fully charged, you have sufficient car chargers, and consider purchasing some USB device rechargers to recharge your phone(s) and tablet(s) in the event of a power outage.
  • Non-essential devices should be unplugged from the wall .
  • Elevated electronics off of the floor (this includes computers / wires / surge protectors / etc.).
  • Disconnect coaxial cables from your modem and cable box(es), and phone and Ethernet cables from computers (lightning can short out equipment via coaxial, phone and Ethernet cables).
  • Essential devices without an internal battery should be plugged into a battery backup, or at a minimum a quality surge protector. This includes computer(s), phone system(s), and network equipment.
  • Make sure devices that are set to turn back on when power is restored after a power loss.

Get Up and Running After the Storm

These are general tips for using your computers and other electronics after a storm:

  • If all is well, reconnect your equipment the way it was before. If you use a modem with a separate router, power them on in this order:  Modem – wait for it to sync / connection light to turn solid or about 3 minutes, then turn on your router.  After that turn on your computer(s) and you should have network and internet access pending any service provider outages…
  • If all is NOT well and you need to run a generator, DO NOT plug your computer(s) or network equipment directly into a generator! Your computer is sensitive to electricity and most generators do not deliver a steady, conditioned stream of electricity. If you must run your computer equipment, make sure a good quality battery backup (recommended) or surge protector (at a minimum) is between the computer equipment and your generator.
  • For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/10/Evacuate-1.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-10-04 15:55:432016-10-07 14:54:30Preparing for Hurricane Matthew
Old Glory

FracTEL 2016 Independence Day Holiday Schedule

June 28, 2016/in /by FracTEL Content

As we take time to celebrate Independence Day, FracTEL offices will be closed on Friday, July 1st 2016 and Monday, July 4 2016.

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

 For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.

Thank you and have a great holiday, 

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/06/american_flag_13.jpeg 174 290 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-06-28 23:17:362016-07-06 14:38:26FracTEL 2016 Independence Day Holiday Schedule

FracTEL CTO to Host Grandstream Networks Webinar

June 27, 2016/in /by FracTEL Content

Expert Outlook: Dynamic Business Solutions Through Cloud Communications

FracTEL invites you to join our CTO, Olaf Bellstedt,  for a Webinar hosted by our Videoconferencing partner Grandstream Networks.

Please click on the image below to view the Webinar:

videotalks_logo_1

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/06/box_logo_full-1.png 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-06-27 13:27:522016-07-01 15:31:57FracTEL CTO to Host Grandstream Networks Webinar
Opening Ceremony for FIT Digital Scholarship Lab

FracTEL Attends Opening for FIT Digital Scholarship Lab

January 23, 2016/in /by FracTEL Content

Cutting Edge Florida Tech Facility Features FracTEL Videoconferencing Technology

On January 22, 2016 FracTEL executives attended a ceremony to open the new state-of-the-art Digital Scholarship Lab at Florida Institute of Technology that features a Videoconferencing Center donated by FracTEL.

The Lab, located on the second floor of FIT’s Evans Library, provides students with access to a wide variety of advanced computing and digital technologies and also provides spaces to facilitate group study and collaboration.

Panoramic Image of FITs Digital Scholarship Lab

On the left of this panoramic image of the FIT Digital Scholarship Lab, Michael Crown, FracTEL President, speaks with T. Dwayne McCay, incoming FIT President, in the FracTEL Videoconferencing Center. On the right, Sohair Wastawy, FIT Dean of Libraries, looks on.

According to FIT, “Evans Library’s Digital Scholarship Laboratory allows researchers to access, integrate, and share current and future research across all disciplines using digital tools and resources such as Data Curation, Digitization, Spatial Analysis, and Visualization, among others. It provides a springboard to innovation for the Florida Tech community in partnership with major corporations in the area and beyond.”

The technology in the Videoconferencing Center, donated by FracTEL, supports students and faculty with the ability to connect and collaborate remotely with participants across the university and all over the world. FracTEL also supplies a variety of additional Cloud Communications services for Florida Tech.

FIT-DSL-Honor-Wall-500x300

FracTEL President Michael Crown at Florida Tech Digital Scholarship Lab “Wall of Honor”.

Michael Crown, FracTEL President, said of the event “FracTEL is extremely proud of our partnership with FIT, and to be part of this remarkable facility. We salute the vision of Florida Tech leadership in providing students with direct access to all of this advanced technology. FIT’s reputation and stature are rising rapidly, in large part because of their investment in resources such as this.”

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2016/01/DSL.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2016-01-23 12:04:112016-03-09 15:48:16FracTEL Attends Opening for FIT Digital Scholarship Lab

FracTEL 2015 Holiday Schedule

December 23, 2015/in /by FracTEL Content

As we take time to celebrate the season, FracTEL offices will be closed from Thursday, December 24th 2015 through Friday, December 25th, 2015 and Monday, December 28, 2015 through Friday, January 1, 2016.

For any service impacting emergencies, you can always contact the FracTEL support team at 321-989-6727.

You may also submit requests 24 hours a day, 7 days a week via email at support@fractel.net or via our support portal at helpdesk.fractel.net.

 For billing or other inquiries please call our main number 321-499-1000 and leave a message for your party or in our general mailbox.

Thank you and have a great holiday season, 

The FracTEL Team

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/12/FracTEL-Holiday-2016_Post.jpg 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-12-23 15:45:202016-03-09 15:49:00FracTEL 2015 Holiday Schedule

Net Neutrality Faces Showdown in Federal Courts

December 4, 2015/in /by FracTEL Content

“The Internet’s future hangs in the balance today as three federal judges in Washington decide whether to strike down “net neutrality.” This is the popular term for a legal principle, embraced by the Federal Communications Commission this year, that means Internet providers can’t favor some websites over others when delivering content to consumers.”

There is a great nutshell summary on entrepreneur.com of the opposing views and high stakes involved as the telecom industry sues the FCC in Federal Court to overturn their recent ruling in support of Net Neutrality. Of course, contrary to predictions from industry pundits, it hasn’t resulted in massive tax increases nor has it significantly impacted investment in new infrastructure. In fact, it hasn’t really even resulted in Net Neutrality. T-Mobile recently announced their “fast lane” program called Binge On, wrapped nicely in a bow for Holiday Shoppers. They must be pretty confident that they will prevail – maybe the fix is in. I am cynical enough to believe it is. FracTEL is a long time proponent of Net Neutrality and truly believes that it is best for the consumer and for the industry. Supporters seems confident that Net Neutrality will survive the challenge. We hope that it does. Either way, it is likely to end up in the Supreme Court soon.

Read the article here:

Everything You Need to Know About Today’s Net Neutrality Trial

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/06/FCC_logo_495x306.png 312 514 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-12-04 15:36:212016-03-09 15:49:13Net Neutrality Faces Showdown in Federal Courts

FCC to Consider Normalizing Communications with Cuba

November 25, 2015/in /by FracTEL Content

“We propose to remove Cuba from the Exclusion List based on the State Department Letter announcing certain changes to its policy guidance and requesting that the Commission remove Cuba from the Exclusion List. We seek comment on this proposal, and, in doing so, we follow the procedures regularly used to remove a country from the Exclusion List.”

The above quote is from an FCC solicitation for comment with respect to International Bureau Docket No. 95-118, and you can file this one under “It is about F%^&ing time.”  Almost everyone knows that for the last 55 years the policy of the United States towards Cuba has been hostile. Some would say beyond reason. Unless you have family or friends there, you may not know that that the restrictive trade policies of the U.S. towards Cuba extend to simple telephone communications. Fortunately, that may be changing soon. Cuba, uniquely, almost thirty years after the end of the cold war, remains on a list of countries that require special exemption from the the FCC to communicate with legally. Russia? Not on the list. North Korea? Not on the list. Iran? Iraq? Syria? Libya? Not on the list. This “special” treatment means that while the tariff for most international calls is somewhere in the $.02-.10 range, calls to Cuba typically cost an order of magnitude more. Ironically, communications from the U.S. with Cuba have been characterized by a lack of competition and the resulting profiteering that one might expect. Once more, we salute the efforts of the current FCC administration to act in the interests of the consumer, and to support normalization of trade with one of our closest neighbors. If you are in a position to support this policy change, please join us in doing so.

Read the FCC Solicitation for Comment here:

International Bureau Seeks Comment on Removing Cuba from the Exclusion List

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/11/Flag_of_Cuba.png 300 500 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-11-25 16:26:322016-03-09 15:49:20FCC to Consider Normalizing Communications with Cuba

Getting Meta with the Inbound Marketing Masters

October 22, 2015/in /by FracTEL Content

“When you don’t have the right system in place, running a marketing campaign can be messy business. From assigning ownership over certain tasks, to establishing deadlines, to collaborating with campaign stakeholders, to writing and editing copy … there’s a lot to manage. And with so many moving pieces to consider, disorganization can be a major enemy. That’s where Google Apps comes into play.”

The above quote comes straight out of a white paper from HubSpot, Inbound Marketing thought leaders and purveyors of one of the best known Cloud-Based software tools for Marketing Automation. There is some great advice in the white paper, especially for those that are working on a tight budget. After absorbing all of those tips, one might ask why a Marketing Automation provider would promote a process and a suite of tools for Inbound Marketing that are not only from another company, but free? Because they get it, that’s why.

Do you get it? If not, consider train of thought: HubSpot believes that by helping you dip your toe in the Inbound Marketing waters you will see the benefits and eventually dive in head first. They also believe that you will eventually outgrow and tire of the “free” tools you cut your teeth with. When that happens, and you need to spend some real money on Marketing Automation, HubSpot will have earned your trust and favor through careful and deliberate cultivation. The probability that you will eventually purchase HubSpot is much higher, and they will have gathered very detailed information about who, when, where, and how that happened – information that they can use to further refine their tactics.

When it comes to Inbound Marketing, I have come to be convinced that there is simply no better strategy for getting educated than to go straight to the leaders – HubSpot, Marketo, InfusionSoft, Velocify, etc. They offer great – no, make that awesome – content to help you understand the sophisticated strategies and processes associated with the discipline – and you can learn even more by carefully observing how they ply their trade on rubes like us.

Let’s get back to the white paper and see what we can learn about Inbound Marketing from it. Lesson number one; the advertisement/link for this download was on Facebook. Why advertise for a business product on Facebook? It’s where the people are. Using a re-targeting algorithm, HubSpot continuously, at a very specific cadence to avoid being creepy, chums Facebook and other websites with content that it thinks I will find interesting based on the profile they have developed for me. In this case, they have inferred that I am keen on the topic, but not yet a buyer after several contacts – maybe because I am frugal (thus, the free alternative). Lesson number two; while some of it is not, this content was gated (requiring that I provide info to download). While they already had my basic info from previous contacts, this content required a few extra questions so they could fill in the gaps in my profile. Lesson number three; they followed up with a very personalized email offering more info and a “Free Trial”. Based on my experience, they will be following up again in a few days with another email or maybe even a phone call.

I would definitely encourage those who want to learn Inbound Marketing to start getting schooled by the masters. But, as with many things in life and business, pay at least as much attention to what they do as what they say.

As for the white paper, click the link below to begin your education:

HOW TO MANAGE MARKETING CAMPAIGNS WITH GOOGLE APPS

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/10/inbound-marketing.jpg 300 495 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-10-22 18:24:162016-03-09 15:49:27Getting Meta with the Inbound Marketing Masters

Cloud and Open Source Have Transformed Venture Capital

October 15, 2015/in /by FracTEL Content

“In fact, angels have nearly completely replaced venture capital at the seed stage, which means they are the first to form critical relationships with founders. True, this has led to an explosion in new companies far beyond the levels seen previously, which is entirely expected — lower barriers to entry to any market means more total entries — but this has actually made it even more difficult for venture capitalists to invest in seed rounds: most aren’t capable of writing massive numbers of seed checks; the amounts are just too small to justify the effort.”

In a classic case of man bites dog, mounting evidence supports the thesis that Cloud, SaaS, Open Source, and other technologies that fueled the explosive success of the current Venture Capital giants has actually transformed the startup world to the point that these same funds are finding themselves squeezed out of participation in the next generation of startup or “seed stage” companies.

In the software world at least, the cost of developing an idea to the point of a Minimum Viable Product (MVP) is now so low that it is possible for a savvy entrepreneur to develop a business to the commercial stage for a small fraction of what it would have cost even a few years ago. Because VC funds are typically subject to relatively steep fees and management costs, these smaller investment asks at the early stage are often not feasible or worth the risk. Instead, and increasingly, these smaller investments are being made by “angels” – individuals or groups that invest directly in businesses as opposed to participating indirectly through a fund. While angels generally lack the value-add of a VC, such as business development and follow-up financial resources, they also tend to be less intrusive – a big plus for some entrepreneurs.

The most successful Venture Capital firms have massive war chests at their disposal. They seem to be increasingly capable of, satisfied with, and focused on, later stage investments in companies that have a high probability of becoming “Unicorns” (privately held firms with with valuations in excess of $1Billion). Time will tell what this trend portends for the startups of today. Generally speaking, diversity tends to be healthy for a population. The test will come if and when a downturn occurs, and we see how patient this new angel money is.

Click this link to download the article: Venture Capital and the Internets Impact

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/10/Venture.png 300 495 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-10-15 17:07:492016-03-09 15:49:36Cloud and Open Source Have Transformed Venture Capital

Research Shows That the Best Companies Leverage Cloud Technology

October 8, 2015/in /by FracTEL Content

“SMBs Using cloud technology to overcome their challenges grow 26% faster and deliver 21% higher gross profits. 85% of those surveyed believe the cloud enabled their business to scale and grow faster.”

As a provider of cloud technology and an enthusiastic user of some amazing cloud applications, the notion that the best companies leverage cloud technology to execute more effectively comes as no surprise to us. However, it is always powerful to see factual research that provides unambiguous and high-impact validation. This study from Deloitte not only provides data to support what we already believed to be true, it does a terrific job of explaining why cloud technology is having such a revolutionary impact on the business world and zeroes in on the specific attributes that make it so beneficial. We find this report to be particularly interesting in that the analysis shows how businesses at different phases of development (startup, growth, mature) tend to realize different value from cloud technology (respectively: low cost, scalability, innovation). This is a very interesting insight that businesses should ignore at their own peril. In addition, the recognition that mobility is an increasingly dominant business reality and that cloud technology is inherently more conducive to leveraging a mobile workforce is a very forceful argument for embracing cloud technology ASAP.

Click this link to download the full report: Small Business Big Technology

Find out how FracTEL can help your business take advantage of the latest in cloud communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/10/Money-cloud.png 300 495 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-10-08 22:33:022016-03-09 15:49:44Research Shows That the Best Companies Leverage Cloud Technology

FracTEL Tele-App Featured on WOFL TV

June 26, 2015/in /by FracTEL Content
Safety Tele-App for Real Estate Agents Leverages FracTEL Communications Platform

Savezme, a patent-pending system developed in collaboration with FracTEL by real estate agent Avery Piantedosi, was recently featured on WOFL TV Fox 35 News. Described as a “Personal Safety Tele-App”, the system provides protection when meeting with strangers.

Agents notify the system with the location, timing, estimated length, and other information about a meeting where the safety of the agent may be in jeopardy. At the appointed time, the system automatically calls or texts the agent and requests a confirmation that they are OK. If the agent fails to answer or provide the correct response, the system automatically performs a pre-defined action such as texting or calling a contact and/or notifying E911. While it was designed with real estate agents in mind, the Tele-App is receiving attention from a number of different parties with similar concerns regarding personal protection.

 

Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/06/WOFL-6-23-15-Savezme.png 306 495 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-06-26 13:11:222016-03-09 15:49:59FracTEL Tele-App Featured on WOFL TV

FracTEL Gains Direct Access to Telephone Numbers

June 24, 2015/in /by FracTEL Content
Direct Access Will Improve Service and Simplify Number Porting

With a unanimous ruling passed on June 18, 2015, the FCC has made it possible for FracTEL to directly access telephone numbers in North America, removing the need to rely on third party providers for this service. The decision will make it possible for FracTEL to significantly increase the geographic areas to which we can provide service, dramatically improve our ability to quickly and easily provide porting of numbers (LNP) from legacy and other telecommunications providers, and facilitate better service through unimpeded access to routing and other databases.

FracTEL has been an industry leader in supporting direct access, having previously filed a motion with the FCC to participate in the trial program that was established to test the processes associated with this transition. We made a significant investment in establishing the systems required to support these processes and, while our petition was ultimately declined for procedural reasons, our investment leaves us well positioned to take immediate advantage of this ruling.

https://www.fcc.gov/document/fcc-modernizes-numbering-rules-spur-competitive-voip-options

FCC_logo_495x306

Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2015/06/FCC_logo_495x306.png 312 514 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-06-24 13:15:582016-03-09 15:50:07FracTEL Gains Direct Access to Telephone Numbers

FracTEL Creates LoveBot TeleApp for Robot Love 3D

February 13, 2015/in /by FracTEL Content
Mobile TeleApp Uses SMS to Encourage Event Interaction

With the encouragement of Robot Love 3D curator Derek Gores, FracTEL is sponsoring a unique and entertaining performance art TeleApp for the event, allowing participants to engage in a romantic relationship with a robot companion. When attendees send the message “lovesme” to a FracTEL SMS enabled telephone number, the FracTEL  “LoveBot” initiates “Affection Automation Protocol” and assigns the human a “Pet  Name”. Messages from humans to the LoveBot are rewarded with a poem and are shared with other human lovers, offering a voyeuristic dimension to the TeleApp, and an opportunity to express enthusiasm and share observations of interest. A record of all interactions will be recorded and published as a permanent artifact of the show.

More than 75 artists are featured in the legendary contemporary exhibit of creativity in it’s many forms- Visual art, performing art, live music and interactive displays, often showing the connection between raw creativity, design, technology and innovation.

February 13-14, 2015
TICKETS ON SALE NOW at www.RobotLove3D.com
Fri and Sat, 6-midnight, 18+ only, $20
Sat, Noon-3 *Kids FREE*, adults $20
$30 ticket for access both nights prepaid.
at the Florida Institute of Technology’s Renee Foosaner Education Center, 1520 Highland Ave. in EGAD.

RobotLovePoster

 

 

Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

Art connects people across continents and all walks of life. It has the power to change the way we think about our world. As a global communications company, we believe in providing creative solutions that have the power to transform our customers’ businesses.

 

 

https://ww2.fractel.net/wp-content/uploads/2015/02/RobotLoveHeader.png 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-02-13 17:10:122016-03-09 16:15:20FracTEL Creates LoveBot TeleApp for Robot Love 3D
FracTEL Presents Robot Love 3D

FracTEL Presents Robot Love 3D 2015

February 9, 2015/in /by FracTEL Content
FracTEL Presents a weekend of Art, Music and Technology at the Robot Love 3D show at the Eau Gallie Arts District

More than 75 artists are featured in the legendary contemporary exhibit of creativity in it’s many forms- Visual art, performing art, live music and interactive displays, often showing the connection between raw creativity, design, technology and innovation.

February 13-14, 2015
TICKETS ON SALE NOW at www.RobotLove3D.com
Fri and Sat, 6-midnight, 18+ only, $20
Sat, Noon-3 *Kids FREE*, adults $20
$30 ticket for access both nights prepaid.
at the Florida Institute of Technology’s Renee Foosaner Education Center, 1520 Highland Ave. in EGAD.

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Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

Art connects people across continents and all walks of life. It has the power to change the way we think about our world. As a global communications company, we believe in providing creative solutions that have the power to transform our customers’ businesses.

Robot Love 3D

 

https://ww2.fractel.net/wp-content/uploads/2015/02/FracTEL-RL3D.png 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-02-09 21:02:002016-03-09 16:16:20FracTEL Presents Robot Love 3D 2015
The bands from 2015 EGAD.ROCKS Photo by Paul Lepinskie

FracTEL Rocks with EGAD!

January 7, 2015/in /by FracTEL Content
FracTEL and the Eau Gallie Arts District (EGAD) rang in the new year with the inaugural EGAD.ROCKS, an all ages rock concert at the Eau Gallie Bandshell.
EGAD.ROCKS

EGAD.ROCKS

Featuring three of the hottest new bands on the Space Coast: Jacie and the Knick-Knacks, Monday’s Mona Lisa, and The Civil Ties. The program was well attended by an eclectic all-ages crowd. “We had toddlers spinning in the grass, teens jumping and tons of people of all ages,” says Lisa Packard, EGAD’s Executive Director.

Artist Derek Gores  and friends created a live “Tape Graffiti” backdrop featuring our logo inside the Eau Gallie Band Shell using blue painters tape and a healthy dose of creativity.

Derek Gores Tapes

Derek Gores Tapes

We believe that a great entrepreneurial community grows from the intersection of technology and creativity. EGAD.ROCKS! was a great start to the new year and FracTEL looks forward to many more projects to support the Arts on the Space Coast in 2015. Special thanks to the volunteers that made this event so great!

EGAD.ROCKS

EGAD.ROCKS

Check out the gallery at – www.egad.rocks and  Facebook/EGADRocks.

For further information, please contact Lisa Packard at (321) 574-2737 or info@eaugalliearts.com.

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Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

Art connects people across continents and all walks of life. It has the power to change the way we think about our world. As a global communications company, we believe in providing creative solutions that have the power to transform our customers’ businesses.

 

https://ww2.fractel.net/wp-content/uploads/2015/01/FracTEL-EGAD-Rocks.jpg 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2015-01-07 18:33:242016-03-09 16:17:07FracTEL Rocks with EGAD!
EGAD.Rocks Free Concert Jan 2 Eau Gallie Band Shell

FracTEL rings in new year with EGAD Rocks

December 30, 2014/in /by FracTEL Content
FracTEL and the Eau Gallie Arts District (EGAD) ring in the new year with EGAD ROCKS, an all ages rock concert in the Eau Gallie Square band shell January 2 from 8-11:30pm.

This event is free and open to the public. The line-up of three bands has been called the best of Brevard by Todd Kennedy, WFIT Radio. Those bands are Jacie and the Knick-Knacks, Mondays Mona Lisa, and The Civil Ties, all noted local Brevard talent.

FracTEL believes that a great entrepreneurial community grows from the intersection of technology and creativity. Consistent with our mission of supporting the arts, FracTEL is sponsoring EGAD Rocks, an all ages rock concert in the Eau Gallie Square band shell. Artist Derek Gores will be creating an original “Tape Graffiti” piece for FracTEL inside the Eau Gallie Band Shell.

EGAD.Rocks Free Concert Jan 2 Eau Gallie Band Shell

EGAD.Rocks Free Concert Jan 2 Eau Gallie Band Shell

The website – www.egad.rocks – has band biographical information, photos and event information.  Fresh content will be posted often via the web and Facebook/EGADRocks.

For further information, please contact Lisa Packard at (321) 574-2737 or info@eaugalliearts.com.

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Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

Art connects people across continents and all walks of life. It has the power to change the way we think about our world. As a global communications company, we believe in providing creative solutions that have the power to transform our customers’ businesses.

 

https://ww2.fractel.net/wp-content/uploads/2014/12/FracTEL-egadrocks.png 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-12-30 20:09:132016-03-09 16:17:22FracTEL rings in new year with EGAD Rocks
Space Coast Business 2015 People to Watch

FracTEL Founder Selected as People to Watch in 2015

December 15, 2014/in /by FracTEL Content

FracTEL founder and president Michael Crown was selected as one of 12 “People to Watch in 2015” by Space Coast Business magazine.

http://www.spacecoastbusiness.com/people-to-watch-in-2015/

Space Coast Business 2015 People to Watch

Space Coast Business 2015 People to Watch

https://ww2.fractel.net/wp-content/uploads/2014/12/SCB_2015.png 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-12-15 12:45:572016-03-01 17:19:28FracTEL Founder Selected as People to Watch in 2015
FracTEL Auto Attendant

Cloud PBX Makes a Small Business Look Big

December 9, 2014/in /by FracTEL Content
It is very important for small business owners to make potential customers feel confident that they are an established, well-staffed organization that is capable and ready to serve them.

FracTEL Cloud PBX has many easy-to-use features that can assist a small business in creating a positive impression. One great example is the Auto-attendant feature.  The Auto-attendant feature allows you to offer your callers a custom greeting for a powerful introduction to the business and lets you define a set of menu options such as Sales, Support, Billing, etc. that portray a robust and fully staffed organization (even if there’s only one person handling all the calls!).  Best of all, your Auto-attendant works around the clock, every day of the year.  The greeting that plays and the routing of menu selections can vary based on the time of day, the season, or special occasions.  By combining Auto-attendant with FindMe/FollowMe, you can ensure that you never miss a call.  With FindMe/FollowMe, you can ring your desk, home office, mobile phone, or smartphone app at the same time or in sequence based on your preference.  In addition, you can take advantage of a marketing opportunity by playing promotional messages while a caller is waiting to get connected.  With the power and flexibility that FracTEL’s Auto-attendant feature provides, the possibilities are endless and any entrepreneur can look like an enterprise without spending a fortune.

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FracTEL’s auto-attendant feature provides a powerful and flexible way for your business to appear much larger than it actually is, around the clock, through a professional incoming-call interface that you control.

Find out how your business can have the latest in auto-attendant technology.  Call us today at 321-499-1023 or visit us at www.fractel.net.

https://ww2.fractel.net/wp-content/uploads/2014/12/FracTEL-Auto-Attendant.jpg 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-12-09 15:00:332016-03-09 16:17:42Cloud PBX Makes a Small Business Look Big
The Beachside Resident Magazine's The Art Side sponsored by FracTEL

FracTEL Connects with the Arts on the Space Coast

December 1, 2014/in /by FracTEL Content
Art connects people across continents and all walks of life.

It has the power to change the way we think about our world. As a global communications company, we believe in providing creative solutions that have the power to transform our customers’ businesses.

FracTEL supports the arts in several ways. First and foremost, we directly commission artists local to our home on Florida’s Space Coast to create unique pieces that reflect who we are, where we are from, and what we do. In addition, we sponsor and promote local art, music and theater events and organizations. We believe that a great entrepreneurial community grows from the intersection of technology and creativity.

Consistent with our mission of supporting the arts, FracTEL is sponsoring “The Art Side“ column in the The Beachside Resident.  Each month, The Art Side delivers stories about the growing beachside art scene. Stories range from artist interviews and gallery profiles to gatherings for art lovers and the many art festivals held along the Space Coast. Join us in celebrating our local art community.

This month, The Art Side highlights tattoo artist Mark Longenecker who is currently appearing on the Spike TV series “Inkmaster Rivals”.

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Find out how FracTEL can help your business take advantage of the latest in communications technology.  Call us today at 321-499-1023 or visit us at www.fractel.net

 

https://ww2.fractel.net/wp-content/uploads/2014/12/FracTEL-TheArtSide.png 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-12-01 15:00:482016-03-09 16:17:54FracTEL Connects with the Arts on the Space Coast

PBX Hacking is in the New York Times

October 19, 2014/in /by FracTEL Content

PBX Hacking is in the news again today. This time it’s the New York Times: Phone Hackers Dial and Redial to Steal Billions

We urge everyone to download our ebook and find out how FracTEL works to protect our customers:

https://www.fractel.net/portfolio-item/pbx-hacking-takes-a-toll-on-business/

 

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FracTEL offers a 15 point fraud protection program to and $1,000,000 fraud protection guarantee.

Find out how your business can have the latest in fraud protection technology.  Call us today at 321-499-1023 or visit us at www.fractel.net.

https://ww2.fractel.net/wp-content/uploads/2014/12/safe_image.jpg 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-10-19 18:29:182016-03-09 16:18:45PBX Hacking is in the New York Times

Fractel Featured in I4 Business Magazine

September 1, 2014/in /by FracTEL Content

Very nice feature on our President, Michael Crown, in I4 Business magazine this month. Here is a link to the on-line version:

http://www.i4biz.com/people_companies/michael-crown/

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FracTEL is a leader in Cloud Communications technology.

Find out how FracTEL can help your business.  Call us today at 321-499-1023 or visit us at www.fractel.net

https://ww2.fractel.net/wp-content/uploads/2014/12/I4BIZ_image.jpg 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-09-01 18:03:142016-07-06 14:38:36Fractel Featured in I4 Business Magazine
Mike Crown and Mark Mohler Startup LaunchPad40

Space Coast Business: Breaking Down the Startup Barriers

February 28, 2014/in /by FracTEL Content

Startup LaunchPad40 Accelerates New Business Countdown

For anyone who understands the drive and motivating factors that once spurred our community to pull together and explore our galaxy, the potential for technically talented individuals to re-invent themselves as business owners should come as no surprise. Through teamwork, resilience and a “sky’s the limit” attitude, anything is possible.

“We have more engineers and technical talent per capita than anywhere else in the nation,” explained Mark Mohler, a local business tax attorney and founder of LaunchPad40, a Brevard-based investment firm offering micro venture capital to local high-tech start-ups. His venture capital company is designed to assist new businesses with, not only the funding needed to take a bright idea to market, but to also guide, mentor and build relationships with new business owners.

The initial step Mohler took was to facilitate a network of like-minded entrepreneurs to meet and share ideas and advice. His group, called Startup Space Coast, meets monthly and consists of about 80 members. His next goal was to establish a physical meeting space where technical talent and businessmen could share ideas and work together. In partnership with a group called “Coders Hackers & Founders,” a workspace called TrepHub, located at 907 East Strawbridge Avenue in downtown Melbourne, was created.

Funding FracTEL

The obvious next step, Mohler said, was to create a financial mechanism to help businesses get from the planning stage to first stage operation – and that’s where LaunchPad40 came in.

LaunchPad40 recently made its first local investment in FracTEL, a cloud communications company founded by Michael Crown and located in Indialantic. Since 2007, FracTEL has provided online “cloud” telephone and communication services at a 60 to 70 percent savings over traditional phone services. “We offer an exclusive 100 percent up-time guarantee,” said Crown. “Companies can also take advantage of additional savings and extended reach by using the cloud connected devices they already own such as PCs, tablets and smartphones.”

The company’s plan allows unlimited minutes without a contract, allows new customers to keep their old phone numbers, provides a secure “encrypted” network, gives 24/7 support, assures 100 percent up-time and offers a wide array of business features.

See the full version here:

http://www.spacecoastbusiness.com/breaking-down-the-startup-barriers/

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FracTEL is a leader in Cloud Communications technology.

Find out how FracTEL can help your business.  Call us today at 321-499-1023 or visit us at www.fractel.net.

 

https://ww2.fractel.net/wp-content/uploads/2014/02/FracTEL-SCB-LP40.jpg 312 504 FracTEL Content https://www.fractel.net/wp-content/uploads/2014/03/FracTEL_Tag_Logo.png FracTEL Content2014-02-28 15:00:562016-07-06 14:38:47Space Coast Business: Breaking Down the Startup Barriers

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